Ford Managment Services, Inc. - Restaurant, Cybercafe, Nightclub and Bar Consultants Hospitality Industry Resource Center
Promotion Archives
December, 2007

Each month, you'll find new promotions here
designed to  increase customer count & generate sales
using the latest marketing & promotion techniques
for nightclub, bar, restaurant & hotel operations.

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Holiday Marketing & Promo Ideas For December

Christmas Season Party Opportunities
Set Up A System To Sell Out New Years Eve
Sales & Promotions Manager Job Description
Christmas Recipes - Holiday Food Tips
Holiday Dance Floor Games
Scripting New Years Eve For More Impact, Success 
New Years Eve Music Program Ideas

PLEASE NOTE: Although the promotions listed each month on this page are designed primarily for a nightclub environment, they can be easily modified so as to work in a bar/pub, restaurant, café or any business open to the public.

The key here is to be organized, have a game plan. Promos are like little mini-stage productions: They need to be planned, budgeted, cast, rehearsed, directed & marketed. Just like in pro sports, each member of your team needs to know what his/her role is, what's expected of them. Together, you all make the promo succeed and, the cash register ring!!

Christmas Season Party Opportunities

Christmas Season Party Opportunities

Did you know that many savvy operators double & some even triple their monthly sales each year in December over November? Now is the time to begin to put some energy on the Christmas Season. Things to consider:

1. Determine what you have to offer. Example: You might have 
    club that seats 400, a small lounge/bar or cyber cafe that seats
     60 & a banquet room for 90 people or whatever.

2. Take each area & break it down into day-parts i.e., 
    11am - 2pm - lunch 
    2 - 4pm - mid-afternoon 
    4 - 7pm - happy hour 
    7 - 10 pm - early evening 
    10pm - close - late night.

WOW! That's 5 time periods per room (area) per day.

3. Decide which time periods per room (area) would be available to book for special parties, holiday celebrations.

NOTE: Even in times when you're open for business, you might have some capacity for special private parties in areas that are open to the public.

4. Pick target days from the month of December. Example: You target the three wk. period, Dec. 3rd thru Dec. 22nd as your window of opportunity.

Let's say that for the 3 week period, you've determined that you have three slots available daily Mon.-Fri.(15) & four each on Sat.- Sun. (8) That's room for 23 potential parties per week. 23 x 3 = 69 possible bookings.

5. Now for the fun stuff. Figure how many people you can accommodate in each room (area) each day & multiply that number by, say, a conservative $10 check average spent per person.

Use these figures in preparing a rate card for groups who inquire or who you solicit for parties.

Also, these numbers can be the basis for creating sales goals & projection for your team.

The bottom line: Using this formula, you might be surprised to learn that the first three weeks of December offer a potential 5, 10, even 20 thousand dollars in potential sales OVER your normal sales for the period depending on the size/capacity of your area.

The challenge then, is to figure out how to capture a major portion of these potential sales.

6. Create the position of Sales & Promotions Manager in your organization. This individual could be yourself, a current manager or department head who has the capacity to take on more duties OR this could be a new job position for a full or part-time person who works on a draw plus an earned commission based on bookings & sales.

Here is the job description/task checklist that we developed for this purpose:

SALES & PROMOTIONS MANAGER JOB DESCRIPTION

Permanent member of staff Creative Marketing Team
Participates in all business renewal programs
Assists in the creation of all traffic building promotions
Directs the staging of all major event promotions:
Arranges for/secures prizes for promotions
Coordinates contests
Liaison for co-sponsors
Works out event mechanics with mgt.
Arranges for rehearsals when needed
Deals with specials needs for promos
Works with mgt. on the creations of all unit graphics & advertising:
    In-House graphics Invitations Flyers Posters External media ads -

    print, radio & TV Direct mail programs - maintains active mailing list
Coordinates outside PR with management:
   Employee PR teams, Party Patrol Programs & S.W.A.T. Teams
    (Searching For Women All The Time)
Solicits new business - Makes cold calls weekly on new prospects
    Exact number is determined by management

Responsible for creating & distributing:
    Banquet/Special Party promo packages

    Rate card for various packages available
Books parties & special events for the facility
Books group & corporate parties
Special internal catered events/meetings/parties
Facilitates in-house happy Hour PR
Acts as personal host for all promotional events
    Greets guests
    Seats, escorts parties to their seats
    Personally sees to guests special requests
    Pours Coffee
Conducts guided tours of the facility
Coordinates off-property promotional events
    Outside catered events
Responsible for VIP Card Sales
Follows up on all VIP members inquiries
Deals with VIP member requests for special events:
    Weddings, anniversaries, birthdays Member parties
Responsible for in-house newsletter for VIPs, members

Source: The book: "101 Ways To Make The Cash Register Ring!" Bar/Nightclub Management & Marketing

Set Up A System To Sell Out New Years Eve

New Years Eve Falls on a Monday night this year. How will you need to modify your marketing approach to effectively compete in your area while promoting a major event on a Monday night?

Schedule a brainstorming session with your key staff & Creative Marketing Team to plan out New Years Eve from A to Z. Then, make a detailed to-do list & assign tasks to each member of the group complete with due dates. Here are some items to cover:

1. Decorations - Set a goal to have your full Christmas decorations up by November 30th. Put together a decorating team....commit to a budget that will allow for enough goodies to make the place sparkle.

Next, plan on a whole new set of decorations for after Christmas & thru New Years Day. We recommend leaving the tree & some of the traditional garb while replacing the rest with a New Years Eve theme of black, white & silver. Adds a touch of class. Be sure to order enough balloons to adequately cover the entire room. Get creative this year.

2. New Years Eve package - Have package ready by Nov. 25th.

Number of people you can accommodate comfortably.
Party favors - # per guest will determine the total order.
Seating chart if you use one.
Types of packages you might offer:
Full package with dinner
Reserved seating
Walk-in/standing room only

Thought: Can you work a deal with a nearby hotel to combine an overnight stay....possibly a New Years day brunch?

Type up a telephone fact sheet so that no matter who answers, the details will be specific, clear & delivered in a professional manner.

Get a standard reservation book from any office supply store. Preferably one with a carbon so the copy can be sent as a confirmation receipt.

Deposits cut down on no-shows. Good idea to take credit cards. During business hours, designate area where people can sign up. Make it convenient for all.

Brief the entire staff on EXACTLY what the packages are, all details. Get them excited about the event.

PR opportunity - On New Years Eve, have all staff address guests with reservations by name. This is a major opportunity to make a strong, lasting impression.

Motivate your guests to get involved, participate, have fun at your party!

Snow Throw Game - Object: throw a baseball-size Styrofoam nerf ball thru a hoop 10 feet away. Game also works with Velcro covered balls & a dart board target. All prizes are "gift wrapped" as presents.

Dance Floor Bingo - Use brightly colored 3-M plastic tape to make words on the dance floor like:

RUDOLPH     PARTY     YULE      CHEER
EGG NOG     SANTA     GIFTS     HO-HO

Make letters approx. 4" high, 2" wide. Word will be about
4" x 12". Set words 4-5 feet apart around the dance floor.

During the night, DJ occasionally calls out over the music "Dance Floor Bingo, who's dancing on _______?" Give a word.

Have the winner raise hand, come to the booth for a present, recognition & round of applause. Then, "More presents tonight.... ....all you have to do to win is be on the dance floor !!"

Scripting New Years Eve For More Impact, Success

To insure that your New Years Eve production will be the very best it can be, we recommend that you prepare a script for the entire evening.....especially the critical time between 11:30 pm & 12:30 am. What to do:

Adopt the attitude of a fine restaurant....the manager acts as a maitre d', personally attending to the needs of each guest.

All reserved parties are greeted at the front door & escorted to their tables.

New Years Eve is a night to reminisce, reflect back on past good times....so the DJ program should consist of the 40 top dance hits of 2006 spiced with nostalgia & classics.... automatic floor packers from the past 10 years.

NOTE: Our New Years Eve DJ playlist is made up the hits of 2007. To take a look at this excellent chart here. (posted after Dec. 1st.)

And, for spice, program a few of the all-time great dance hits from this list.....
The Top 100 All Time Dance Floor Hits 

Here's a timetable guideline you can follow listing the order of events:

11:30 - Hat & horns - Pass out these goodies at this time to help create excitement & anticipation just before midnight.

11:44 - DJ/MC has everyone "test" their noisemakers...... to get some noise, energy building.

11:48 - Entire staff passes out plastic champagne glasses to each guest. (Order them now)

11:50 - The management team personally pours champagne for each guest.

11:56 - Music stops. DJ/MC asks if everyone is ready, checks to see that everyone has a glass & champagne.

11:59 - DJ: "1 Minute until Year 2008. Has everybody made their New Years resolutions?"

11:59:30 - "Year 2008 is just 30 seconds away, gang. Get ready for the countdown!"

11:59:45 - "15, 14. 13, 12.." on down to 1 second, then:

12:00 Midnight - DJ plays 60 seconds of Guy Lombardo, (still the best) invites everyone to toast champagne, kiss their date, celebrate & get crazy.

Alternative - In recent years, we have found that "Celebration" by Kool & The Gang is also excellent for this time.

12:01 - DJ plays a 30 min. monster set of automatic dance music beginning with the #1 song of 2007.

NOTE: 12:05 to 12:30 is the most critical time of the night. Amazingly, that's when many folks make a decision to leave.

Knowing this, we recommend the midnight power set be pre-programmed in advance to insure that it's the very best it possibly can be.

BE RESPONSIBLE:

ALWAYS PRACTICE ALCOHOL AWARENESS

More promo ideas.... We’ve just scratched the surface here. If you want to learn more, I’d like to invite you to read more about "Success Management Systems" by ordering our new book, "Bar/Nightclub Management & Marketing - 101 Ways To Make The Cash Register Ring." It's a  powerful tool for creating traffic & increasing sales using proven marketing, promotions & improved operations techniques. Details here.

     

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