Hospitality Industry Manager's Reference Library Page

Orientation/Training - Sponsoring New Employees

Assign a "sponsor" to each new employee. The veteran worker can be responsible for showing the new hire the ropes - Where to park, learning the stations, training on the POS system, introducing him/her to other employees & teaching him/her the company culture.

Sponsors are volunteers who spend about a half-hour a day during the new employee’s first few weeks. Several companies have found that new workers’ improved performance is well worth the investment.

Source: The 4-Part Manager's Survival Guide, "Bar/Nightclub Management & Marketing" , a powerful tool for creating traffic & increasing sales using proven marketing, promotions & improved operations techniques.

About the author: Ray Ford is a food & beverage consultant. FORD Management Services specializes in business plans, new concepts & business turnarounds. The company also develops Web sites & online services. If you have any questions on a project that you're currently working on, or would like some input, drop us an email: using this convenient form.

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